Privacy policy
Last Updated: September 19, 2026
At Oecons, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our Shopify website.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Payment and transaction information
- Information you provide when contacting customer support
- Device, browser, IP address, and website usage information
Payment information may be processed securely through third-party payment providers. We do not unnecessarily store your complete payment card details.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm your purchases and provide order updates
- Process payments and refunds
- Provide customer support
- Respond to your questions and requests
- Improve our products, website, and shopping experience
- Prevent fraud, misuse, and unauthorized transactions
- Send promotional communications where permitted and where you have provided appropriate consent
- Comply with applicable legal and regulatory requirements
3. Shopify
Our online store is powered by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and process your orders.
Your information may be processed by Shopify and its service providers as necessary to provide services such as checkout, payment processing, security, and order management.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep your shopping cart working
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing and advertising
You can control or disable cookies through your browser settings, although some website features may not function properly as a result.
5. Sharing Your Information
We may share necessary information with trusted service providers who help us operate our business, including:
- Shopify and e-commerce service providers
- Payment processors
- Shipping and delivery partners
- Website analytics and technology providers
- Customer support and communication services
We only share information where reasonably necessary to provide the requested service, operate our business, protect our website, or comply with the law.
We do not sell your personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Marketing Communications
If you provide your contact information and consent to receive marketing communications, we may send you information about Oecons products, offers, launches, and updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the email or by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites or services. Oecons is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Opt out of certain marketing communications
To make a privacy-related request, contact us using the details below.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Oecons Beauty House
Email: support@oeccons.in